Refund policy
Returns and Refunds
Each The Links Edit print is made to order. Because of this, we do not accept returns or exchanges for a change of mind, an incorrect size selection, or other buyer preference.
Damaged, Defective, or Incorrect Orders
If your print arrives damaged, has a manufacturing defect, or is not the item you ordered, email studio@thelinksedit.com within 30 days of delivery. Include your order number and clear photographs of the item and packaging. We will review the issue and, when approved, arrange a replacement or refund at no additional cost.
Cancellations and Order Changes
Production can begin shortly after an order is placed. Contact us as soon as possible at studio@thelinksedit.com if you need to request a cancellation or change. We cannot guarantee changes or cancellations after production has begun.
Non-returnable Items
Made-to-order prints cannot be returned because of minor color differences caused by screen settings or room lighting. Frames, mats, and hanging hardware are not included unless a product page expressly states otherwise.
Refunds
Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund.
Questions
Contact studio@thelinksedit.com with any return or order questions.